Performance Evaluation

In order to monitor the quality and progress of employees’ work, it is necessary to measure it. Human Source provides a modern and effective performance evaluation system called UNLOCK Performance. This tool helps to systematically record, discuss, and evaluate employee performance and progress, and helps to avoid problems such as:

Structure of the performance evaluation questionnaire:

• Organizational goals: the ability to evaluate goals quantitatively or qualitatively and determine their percentage share and achievement deadline.
• Team goals: the ability to evaluate goals quantitatively or qualitatively and determine their percentage share and achievement deadline.
• Personal goals of the employee: if you want, artificial intelligence based on OKR principles can help set goals by entering just a few keywords. Goals can be evaluated quantitatively, qualitatively, in percentages, and assigned a percentage and deadline for achievement.
• Values: this section is designed to assess how well an employee meets the company’s values, such as taking initiative, using various scales, for example, 4 – exceeds, 3 – fully meets, 2 – partially meets, 1 – fails to meet, and many others.
• Competencies: the system allows you to upload the competency model of your company and assess the competencies of employees on various scales.
• Open-end questions: you can add any questions you choose to discuss during the interview.

Training needs:

• Define growth goals and then track progress. It is possible to attract expertise related to achieving this goal.
• You can select training courses and evaluate their completion status, and then view an overview of how the company is succeeding in training completion in the analytics section.
• Growth goals can be assigned a learning method based on the principle of 70% self-directed learning, 20% learning from others, and 10% formal learning.

A talent management matrix based on the GE McKinsey model is available.

Personality profile, where artificial intelligence, based on the results of tests taken by managers and employees, recommends to managers how best to communicate with employees during performance reviews.

Description of other system features:

• Analytics section, where the managers you select can view various types of statistics: progress in completing questionnaires, indicators of team and personal goal achievement, employee competency assessments, training needs and their fulfilment, employee assessments in the talent management matrix for succession planning and alignment with company values.
• The number of review stages can be fully customized to suit your needs. For example, goal setting, your chosen number of interim reviews (quarterly, etc.), and year-end follow-up.
• Each team manager has access to a separate panel where they can view the history of employee questionnaires. If the team manager changes or employees are transferred to other teams, the history is retained. All questionnaires are available to each employee at any time.
• Authorization in the system is possible with a Microsoft account or a unique link in an email, or a username and password.
• System languages – Latvian, Lithuanian, Estonian, English, Russian, Polish.
• Automated reminder messages after a period of your choice, inviting employees or managers to conduct interviews and fill out questionnaires.
• For each section, such as an employee’s personal goals or competencies, the team manager can leave a comment that is visible to the employee, and there is also a separate section where a private comment can be left that is only visible to the team manager.
• There is a probation section where all employees on probation are listed and who, after completing their probation period, are added to the appropriate team.
• Training and support on how to use the system.

Integration with your existing systems:

• Integration with your company’s accounting system so that employee evaluations are automatically transferred to the accounting system, for example, for calculating bonus payments.
• Integration with your HR system, where the current employee list and company structure are stored, so that when employees change, it is automatically updated in our performance management system UNLOCK Performance.